Frequently Asked Questions
What is 14k solid gold?
14k solid gold is made of 58.3% pure gold mixed with alloy metals for strength and durability. Unlike gold-plated or gold-filled jewelry, solid gold won’t tarnish, fade, or wear off over time — making it a timeless, everyday luxury.
Will my jewelry tarnish or turn my skin green?
Never. Since we use 14k solid gold, your jewelry is made to last a lifetime without tarnishing, rusting, or causing skin discoloration.
Can I shower, swim, or exercise in my jewelry?
Yes! 14k solid gold is water-friendly and sweat-proof. You can wear your pieces in the shower, ocean, or while working out without worry. However, we do not recommend showering with hand-painted items.
Do you offer custom or personalized orders?
Sometimes, depending on the request. We love creating meaningful, custom pieces. Please reach out via our Contact page.
What is your shipping policy?
We offer free standard shipping on all orders within USA. Orders are typically processed within 1 business days. Expedited shipping options are available at checkout. Shipping to Canada is available but shipping is not included.
Do you accept returns or exchanges?
Yes — we want you to love your jewelry. If you’re not completely satisfied, you may request a return or exchange within 7 days of delivery. Custom or personalized pieces are not eligible to return.