Shipping policy

Shipping Policy

We are committed to delivering your jewelry promptly and securely. Please review our shipping policy below:

Order Processing

  • Processing Time: All orders are processed and shipped within 1 business day. Made to order Products like engagement rings are shipped in 2-4 weeks. 

  • Same-Day Shipping: Orders placed early in the day may be eligible for same-day shipping, depending on order volume and processing capacity.

Shipping Methods & Rates

  • Standard Shipping: We offer free USPS Ground Advantage shipping to all customers within the United States.

  • Expedited Shipping: For faster delivery, customers may choose:

    • USPS Priority Mail: 1–3 business days

    • USPS Priority Mail Express: 1–2 business days
      Additional charges apply for expedited shipping options.

Shipping Confirmation & Tracking

  • Confirmation: Once your order is shipped, you will receive a confirmation email with tracking information.

  • Tracking: You can track your shipment using the provided tracking number through the USPS website.

Shipping Restrictions

  • Domestic Shipping: We currently ship only within the United States.

  • For International orders please purchase from our Etsy Site: https://stregisgold.etsy.com 

Packaging

  • Discreet Packaging: To ensure the safety of your purchase, all jewelry is packaged discreetly without any external indication of the contents.

  • Secure Packaging: Items are securely packaged to prevent damage during transit.

Delays & Issues

  • Shipping Delays: While we strive for timely delivery, we are not responsible for delays caused by the carrier or unforeseen circumstances.

  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately so we can assist you in resolving the issue.

For any questions or concerns regarding your order, please contact us!